We're thrilled to bring you an update focusing on improved merchant portal functionalities and enhanced visibility into shopper checkouts.<h2>Enhanced Checkout Visibility</h2>The Merchant Portal now offers improved tracking capabilities for cases where a checkout process reaches the confirmation stage but is subsequently declined by the PSP (Payment Service Provider).<h3>Benefits:</h3><ul><li>Streamlined Customer Support: Effortlessly search for declined checkouts using order reference or email.</li><li>Improved Store Insights: Gain visibility into checkout dynamics and reasons behind PSP rejections.</li></ul><h3>Key Features:</h3><ul><li>Indexed Checkouts: Declined checkouts are now searchable within Brink Search.</li><li>Updated Interface: New insights dashboard to view and search checkouts that have not been completed.</li><li>Clear PSP Status Mapping: Identify checkout outcomes with detailed PSP status indicators.</li></ul>📬 How to Use: Reach out to Brink Support to discover more about these new capabilities and inquire about feature activation.This lays the groundwork for our planned comprehensive order insights dashboard.

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Brink Commerce

Insights Dashboard

Enhanced Checkout Visibility

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