August 11th, 2026

Notifications - Action Needed

There's a new Action Needed bell in the sidebar.

What it does

The bell shows what needs your attention. Click it to see a breakdown:

  • Failed operations — order operations (deliveries, refunds, cancellations, releases, compensations, and order modifications) that failed and need to be looked at. Click to jump straight to the failed operations in the Operations dashboard.

  • Approval needed — order operations that were created but are waiting for someone to approve them before they run. Click to go directly to the approval list.

  • Failed workflows — workflow executions that failed in the last 7 days. Click to open the Workflows dashboard.

  • Custom states — orders sitting in a custom state you've chosen to watch (for example "Manual review" or "Payment check"). Click an entry to open the Orders page pre-filtered to exactly those orders. Blocking states are shown in red, non-blocking in orange.

    • Set up under Settings → Custom States — toggle notifications on for the states you want to watch.