Automated Workflow

Brink Commerce is introducing Rule-Based Order Workflow Automation within Brink OMS, empowering merchants to create dynamic, conditional workflows that automatically guide orders based on predefined rules. This capability transforms order management from a static process into a flexible, intelligent system that adapts to each merchant’s unique needs.

Impact:

Merchants can automate complex decision-making, ensuring that orders are handled based on criteria like order value, customer profile, payment method, or product type. This means faster processing, reduced manual workload, and improved risk management.

Key Benefits:

• Increased Control: Customize how orders are processed, reviewed, or fulfilled.

• Enhanced Risk Management: Automatically flag high-risk orders for review.

• Operational Efficiency: Minimize manual intervention with automated decisions.

• Adaptable Workflows: Scale from simple review rules to complex multi-condition routing.