Reason code on orderline

Brink Commerce will introduce support for reason codes at the order-line level when processing returns. Today, a single return order may contain multiple returned items, but Brink only supports one reason code per refund or compensation. The new capability allows each line in a multi-item return to carry its own reason code, eliminating the need for multiple separate refund or compensation requests.

Value / Impact:

This enhancement simplifies integrations with return management systems, reduces API overhead, and ensures more accurate reporting and analytics for return behavior. It improves operational efficiency by allowing a single return order to be processed cleanly, even when multiple items have different return reasons.