What’s new

• Reason codes are now enforced for the following order operations:

  • Modify

  • Cancel

  • Release

  • Compensation

  • Refund

  • Delivery

• You must now actively choose to proceed without a reason code. Leaving it empty is no longer implicit.

Why it matters

• Improves clarity and consistency in communication with integrators and downstream systems.

• Reduces the risk of missing reason codes where they are required for processes such as accounting, reconciliation, and reporting.

Configuration

• Fixed reason codes can be configured by your system administrator in

  Settings → Order Definitions.

No action is required unless you want to define or update your reason code setup.