May 29th, 2026

New

Introducing Automated Workflows

Automate repetitive order operations directly inside Brink. Define rules that run the moment an order is created, branch on order data, and trigger actions like deliveries, cancellations, or custom states automatically.

What it enables

Automated Workflows lets you build configurable, event-driven automations against orders. Each workflow is a tree of decision and action nodes that runs against new orders.

  • Event-driven, currently ORDER_CREATED

  • Versioned & safe to iterate

  • Fully observable, with status and execution log

What you can set up

Conditions to branch on:

  • Provider checks

  • Orderline checks

  • Order-level checks

  • Custom HTTP

Actions you can trigger:

  • Create and start a Delivery

  • Create and start a Cancellation

  • Add a Custom State

Example use cases

  • Auto deliver digital goods

  • Auto assign “HIGH_VALUE” state to orders over 50,000

  • Auto assign “FRAGILE_HANDLING” when any order line has a “fragile” tag

  • Auto cancel orders flagged by external fraud system (via CUSTOM_HTTP)

  • Block orders with specific SKU or email by setting a blocking custom state

    Contact your Brink Customer Success Manager to enable Google SSO for your environment.

Interested?

Contact your Brink Customer Success Manager to here more.