Improved order comment overview

In order for CX to get a better and easier look of all comments placed on a certain customer there needs to be a clear overview in the UI. Right now, the comment is only viewable on the specific order that the comment was placed, meaning if a customer has plenty of orders the customer service agent would need to check through all orders to see if they have any previous comments, such as suspected fraud.

A better overview would save time and give the agent the info they need right away. This would also be useful when managing the block email functionality.

The most optimal solution for this would be to show all manual order comments placed on a customer on all orders.

Alternative solutions would be to either add a button “See all comments” or under the already existing button “See all orders” reach a page that directly shows all the customers comments straight away without any additional click.