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An order confirmation via Voyado was not sent and the order shows a confirmation error.

Written By Andreas Kimmehed

Last updated 2 months ago

Distinguish between a confirmation that was sent and rejected downstream, and one that errored at creation. The first belongs with Voyado, the second should be reported with the order reference. When the platform has had an outage, affected orders usually need to be reprocessed by them rather than resent from Brink.